03

"Effective managers clarify performance expectations, create accountability, provide accurate informal feedback and help team members do their jobs better".

Corporate Leadership Council, 2003

Performance and Development

Personal Best helps organisations design and implement performance management systems that are effective, results oriented, fair and motivating.

We work closely with clients to design and implement training programs that address the following:

1. Align
Align people to the organisation’s performance needs and focus them on achieving results.

2. Accept and Participate
Enable managers and staff to recognise the benefits of performance and development and to enthusiastically participate in its implementation.

3. Monitor and Measure
Establish measurable, challenging and realistic performance objectives.

Enhance the ability to monitor performance and keep people on track to achieve agreed results – to give, receive and seek regular, candid and constructive performance feedback.

4. Stretch and improve
Drive and support constant performance improvement of all team members, from high achievers to under-performers.

Enable leaders to coach and develop team members so they continually improve their capability for delivering results.

Equip leaders with the tools to engage in effective performance conversations with under-performers, and take corrective action when performance falls below agreed expectations.